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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terry Upham

February 17, 2026

5  out of  5
rating by Terry Upham
"Beth was very helpful with getting us transferred to State Farm from Allstate where I had been with them since 1990. I don’t know what we would have done without all her help with the transition to State Farm. Kudos to Andrew as well as he was helping when Beth was sick. Kudos to both of you. So very appreciate the help with transferring over. Sincerely, Michelle/Terry Upham"
We responded:
"Thank you Michelle and Terry. We look forward to working with you for years to come!"
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Liz

November 8, 2025

1  out of  5
rating by Liz
"I called this State Farm office after being recommended by others and to stay local, but Aileen who answered told me to call somewhere else instead of helping. Especially since I reached out to them based on a recommendation and was just asking for a simple quote. She is very unprofessional and dismissive."
We responded:
"Hey Liz. I am sorry that you had an unpleasant experience. We are always excited to have referrals and are eager to help as many customers as we are able to. Did you possibly need SR22 or one of the other products we are not able to offer our customers? I would love to speak with you on the phone to discuss. My phone number is (907) 308-7400. "
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Myra Myra

September 26, 2025

5  out of  5
rating by Myra Myra
"Chelsea was very informative and clear about every aspect of my car and home insurance. She also checked that I was getting the best rates and covered all my needs."
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Ylfings Clan

August 11, 2025

5  out of  5
rating by Ylfings Clan
"Andrew and his team have always been available to support my needs. I’m grateful for their service"
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Rich Marsh

July 30, 2025

1  out of  5
rating by Rich Marsh
"Chelsea is very rude and unprofessional. She does not know her job. Stay away"
We responded:
"Hello Richard and Sarah. If fault lies with anyone it is mine and not Chelsea’s. I make it very clear to my team to be as nice and professional as possible when customers are upset, but as soon as it escalates to intimidation and screaming like in the case of Richard, that they are to give a warning and hang up if it does not stop. It is for this reason that your policies have been sent to another agent and you are no longer permitted to speak with and further mistreat my team. "
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John Cytanovich

July 11, 2025

4  out of  5
rating by John Cytanovich
"State Farm was a pleasant experience, they where forthcoming with what needed and pleasant to do business with, the person that delt with was outstanding. Thank you state farm."
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Katy Boneta

July 1, 2025

5  out of  5
rating by Katy Boneta
"We recently needed to switch our insurance in order to bundle multiple items. We did a lot of research and questioning before finding Andrew Sayers office. We worked closely with Eileen and she made our switch painless as she was patient and thorough with out needs. Thanks Eileen!!"
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Holly-Marie Pena

June 27, 2025

5  out of  5
rating by Holly-Marie Pena
"Fantastic, quick efficient easy experience"
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Buz Daney

June 24, 2025

5  out of  5
rating by Buz Daney
"Emelia It’s always so very helpful and going above and beyond any expectations"
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Michael Flint

June 24, 2025

5  out of  5
rating by Michael Flint
"I changed to this insurance because they were significantly cheaper than my old one. I had no idea the customer service would be so incredible. I have never experienced this with an insurance carrier before. They worked hard to complete an odd request I had. Not only did they take it seriously and deal with it quickly, they made a point to follow back up with me afterward to confirm the changes. Great customer service!"
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Sharon A Jay

June 10, 2025

5  out of  5
rating by Sharon A Jay
"Spoke to Eileen yesterday on the phone about getting a new policy because ours with Progressive was way too expensive. She gave me a price that was 1/3 of what Progressive is charging for the same thing. In addition to that we got roadside assistance. Eileen was kind and funny and knowledgeable. I felt instantly comfortable with her on the phone. Today we went in to sign the papers and met her in person and she is just delightful. Expect to be with State Farm and Eileen for a very long time. There was more than five stars to give her I would."
We responded:
"Thank you for a 5 star review Sharon!"
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Kalina Overvold

May 30, 2025

5  out of  5
rating by Kalina Overvold
"I entered State Farm with a few questions in regard to insurance quotes, Emelia was kind, respectful and an absolute joy. My husband and I will be returning to this branch. Thank you Emelia!"
We responded:
"Thank you for your kind words Kalina!"
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John C. Yun

February 26, 2025

5  out of  5
rating by John C. Yun
"Chelsea was very polite and got all I need to change very quickly. Awesome customer service!"
We responded:
"Thank you John!"
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Theresa Langberg

February 19, 2025

5  out of  5
rating by Theresa Langberg
"After 32 years with Allstate we changed over to State Farm. Worked with Chelsea and she was so helpful, knowledgeable and kind. And she saved us money! Will recommend her and her company."
We responded:
"Thanks Theresa! We love saving our customers money!"
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kimi. guzman

February 1, 2025

1  out of  5
rating by kimi. guzman
"Honestly poor service. I been asking for a refund for a month and they don't bother to tell you how the process is going to be and they just give a different excuse every time. I had better help calling the 800 number than talking to any of these agents. Everyone is sweet and nice when you are signing up but they totally ignore you if you decide to cancel your policy. Edit: If what Mr. Sayer is true, I wonder why when I called to ask for an update his employees never mentioned anything about my address? or how come I was who actually changed the address on the app and got a notification letter on the mail and not when they claim they charge it?"
We responded:
"Hey Kimberly. I see that you bound your policies directly online through State Farm and decided to cancel your policies later that same day. When you bound your policies online you put an incorrect mailing address, causing your refund check to be sent to the wrong location. The first time my team spoke with you we updated your address and the refund check was reissued the next day and sent to the correct location. Please feel free to reach out to me for further discussion/ clarification."
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Gina Hansen

November 5, 2024

5  out of  5
rating by Gina Hansen
"I would like to thank Eileen from your Anchorage office. Iam a senior on a fixed income,and she took the time and effort to find the best deal for my auto insurance.She is courteous and professional.Thank you for having such great people working for you!"
We responded:
"Thank you Gina!"
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Tuloa Falealili

September 7, 2024

5  out of  5
rating by Tuloa Falealili
"Eileen and her co worker I think Elena helped us obtain car insurances for my vehicles. We connect with them in a warm environment. Thank you Ladies. Keep up the good work. See you next month."
We responded:
"Thank you for your kind words. Eileen and Emelia are the best!"
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Samantha Strickland

March 3, 2024

5  out of  5
rating by Samantha Strickland
"Emelia was very sweet and helpful! She was able to get me car and renters insurance all over the phone. Amazing Customer service!"
We responded:
"Thank you Samantha. Emelia is the best!"
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Jamie Hobson

February 3, 2024

5  out of  5
rating by Jamie Hobson
"To make a long story short, a neighbor had an incident that directly impacted me, and they filed a claim to cover my resulting mitigation and repairs. When it initially happened, Andrew responded quickly and walked me through the process. Later, when State Farm tried to deny liability because the incident wasn’t the result of negligence, he became involved directly (even though the claim wasn’t under his office) and helped facilitate with the claims adjuster, suggesting an approach that led them to reverse their decision. And finally, when the claims adjuster wasn’t answering my questions or being responsive, all it took was one email from Andrew to help get the clarification I needed. Whether via email or phone, Andrew (and his team) have been consistently responsive, empathetic, and helpful. They have been a rare bright spot in what has otherwise been a stressful situation."
We responded:
"Thank you for your kind words Jamie! I’m glad we were able to get the resolution we were hoping for. Thank you for your business. "
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Talia Champion

January 31, 2024

5  out of  5
rating by Talia Champion
"I requested a quote for auto and home insurance. Emelia promptly contacted me and had a quote to me within the hour! Great service and very responsive."
We responded:
"Thank you for your kind words Talia. We are so happy to have Emelia on our team. "
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Maesha Champion-Read

January 30, 2024

5  out of  5
rating by Maesha Champion-Read
"Emelia was professional and knowledgeable. She provided me with all the info I needed to make a solid decision. Thanks again."
We responded:
"Thank you Maesha!"
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Alyssa Larson

January 29, 2024

5  out of  5
rating by Alyssa Larson
"My husband and I switched from geico to State Farm because Emelia was able to quote and save us literally hundreds of dollars. She is so nice and super informative! 10/10 recommend!"
We responded:
"Thank you Alyssa. We appreciate customers like you!"
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Roberta Stevens

January 26, 2024

5  out of  5
rating by Roberta Stevens
"Amelia is such a breath of fresh air, always willing to give you an answer, willing to do the work to ascertain that it is correct. Very friendly and upbeagt. Glad I switched."
We responded:
"Thank you Roberta!"
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Avalon Nature Preschool LLC

March 7, 2023

5  out of  5
rating by Avalon Nature Preschool LLC
"Andrew and his team have always been helpful and professional! We use them for all our insurance needs!"
We responded:
"Thank you for your kind words. "
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Marie Corven

December 19, 2022

5  out of  5
rating by Marie Corven
"This company and the Agents I deal with are very personable and patient. They work with you and are accommodating to your specific needs. Awesome business establishment."
We responded:
"Thank you for your kind words Marie! "